Documentation > Integrating SMS Providers


CleverTap supports sending SMS through Twilio. First, sign up with Twilio, then follow the below mentioned steps in the CleverTap Dashboard for a successful integration.

  1. In the CleverTap Dashboard, navigate to Settings and click on Integrate SMS
  2. Select Twilio
  3. In the Account SID text box, fill in your SID number from the Twilio Dashboard
  4. In the Auth Token text box, fill in the Auth Token value from the Twilio Dashboard
  5. In the From Number text box, fill in either a Twilio phone number in E.164 format, or a Short code. You can enter phone numbers or short codes listed under Twilio console → Manage-numbers → Active numbers

With a Twilio trial account you can only send SMS messages to numbers you have registered on the Twilio dashboard